FAQ - Frequently Asked Questions

Why should I put my puppy in a crate? Isn’t it mean?

Crate training is recommended for housebreaking your puppy, and it is not mean to your puppy to have them in a crate. Crates are a safe space for your puppy that keep them from getting into dangerous situations when you aren’t around to supervise, like at bedtime and while you’re at work or school. Dogs are den animals who like to curl up in cozy, closed-in spaces; their crate is like their bedroom – a place they can go to feel safe and be alone.

Housebreaking a puppy is much easier with a crate for both you and your puppy. You don’t like cleaning up accidents around the house, and your puppy can get stressed out by letting you down. Dogs like to keep their “den” clean, and will try to avoid accidents inside. This usually means they will be ready to go potty when you let them out, so make sure to take them where you want them to relieve themselves. Just remember, very young puppies can’t be left in the crate for more than a few hours at a time.

How do I prevent fleas and ticks?

Flea and tick medications are available from your vet as well as various retailers. Drops, collars, pills, shampoos, and other supplies can be used, as well as some non-medicated alternatives.

What food do the puppies eat? Do I have to use your brand?

To get the latest brand contact us for the latest information. If you decide to use a different brand, make sure you’re comfortable with their ingredients. If you want to switch to something other than our store foods, you should do so slowly to reduce the chance of digestive upset by gradually increasing the amount of the new food mixed into the old.

Which breeds are good for people with allergies?

There are many breeds acceptable for people with allergies, but it will depend on how bad the allergies are. Some allergies are caused by dander, but dog allergies are more often caused by the oils in the skin and saliva. For slight allergy sufferers, a low-shedding breed is recommended, but you should avoid breeds that slobber or drool. For severe allergies, a hypoallergenic breed is best. There are a variety of hypoallergenic breeds of various sizes, including mixed-breeds like the Goldendoodle.

Some allergy sufferers may even react to certain hypoallergenic breeds. If you are still interested in purchasing a puppy you may be allergic to, your doctor may recommend treatment options. You should always consult a doctor with any allergy concerns.

What are the different sizes of dogs?

There are a variety of different sizes of dogs; even dogs of the same breed can be classified as different sizes.

  • Giant Breeds typically are breeds that have a standard adult weight over 80 pounds.
  • Large Breeds typically are breeds that have a standard adult weight from 50 to 80 pounds.
  • Medium Breeds typically are breeds that have a standard adult weight from 20 to 50 pounds.
  • Small Breeds typically are breeds that have a standard adult weight under 20 pounds. It is common to see littermates in each of the small-breed classifications.
  • Miniature Breeds are a classification of small breeds that have a standard adult weight from 10 to 20 pounds. Some dogs may be called a “miniature” version of a larger breed and may not fit the 10-20-pound range; instead, they will fall into a weight range that is lower than the standard breed.
  • Toy Breeds are a classification of small breeds that have a standard adult weight from 5 to 15 pounds.
  • Teacup is a classification of small breeds that have an adult weight below the breed standard.

Which of your puppies are available?

All our available puppies are listed on our website, which receives regular updates. Puppies that have just become available will appear on the page, and puppies who are no longer available will be removed. All puppy pricing, availability and descriptions are believed to be accurate, but we do not warrant or guarantee such accuracy. To confirm pricing, availability and descriptions of our puppies, please call, email or text message the store.

Are your puppies registered?

Some, but not all, of our puppies are registered with the American Kennel Club (AKC), the largest and most prominent registry. Not all of our dogs are registered because it is up to the breeder’s discretion to register them. Registered puppies come with a certificate of pedigree, meaning that their purebred lineage and family history has been marked into the registry company’s studbook. This does not determine the quality or health of the puppy, but only certifies that the puppy is the offspring of a named, registered purebred pairing.

Are there any finance plans for buying a puppy?

Please visit our financing page to view our third party financing plans.

What does it mean to have a registered puppy?

Breeder registration and puppy registration are handled separately. A registered breeder is recognized by that registry as compliant with their standards.

When a puppy is registered, it means that registry recognizes its pedigree and bloodline as being accurate. A puppy registered as a purebred is recognized by that registry as having a pure bloodline.

Some registries will also accept mixed-breeds and purebreds without established bloodlines. These registrations will be labeled differently than standard registration and are accompanied by different perks.

What are the differences between the various pet registries?

Some registries only offer closed registration to dogs with established pedigrees through their own registries. In some cases, registration is limited for dogs without breeding rights. Sometimes a registry will offer open registration for any dog, or only for dogs who meet certain requirements like a pedigree from another registry.

In most cases, there is no real difference in the quality of a dog from different registries. While many people recognize AKC as the “best” registry, they do not allow dual registry except in rare cases. While this ensures that AKC registered dogs’ purebred status, new dogs can’t be introduced into the gene pool. For this reason, many breeders will use registries that allow registration of dogs with pedigrees established outside of their registry.

An unregistered dog may still be purebred.

There are many different pet registries in the USA, and even more throughout the world. These registries include:

What are your guarantees?

Please see our values page for all of our guarantees.

Is there a “trial” period?

There is no “trial period” to take a puppy home. If you have concerns about how the puppy will get along with the rest of the family, you can bring them to our store to see how they interact. Subject to our guarantees, there are no exchanges, returns, credits or refunds. All sales are final.

Should I get a puppy as a gift?

Getting a puppy for someone else is a great idea! Getting a puppy as a surprise gift should be done with caution.

If you get a puppy for your children, you should be prepared to handle 100% of the puppy’s care. Children are often less responsible and may lose interest when the “newness” wears off, or may be unable or unwilling to help with things like training and cleaning up messes.

If you get a puppy for an adult or someone else’s child, you should be sure ahead of time that the new owner is ready for the long term commitment. The safest bet is to bring them with you when you plan on purchasing.

What do I need to bring with me to purchase a puppy?

If you’re planning on taking a puppy home, you need to bring a photo ID and a form of payment. We accept cash, debit and credit cards, as well as providing financing options which may or may not require a down payment.

What is included when I purchase a puppy?

Please visit our the Value of Forever Love Puppies which details everything received with the purchase of a new puppy.